Privacy Policy

This Privacy Policy explains how CreatorChat ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

Personal Information

When you register for an account or use our services, we may collect:

• Email address and username
• Payment information (processed securely by third-party providers)
• Account preferences and settings
• Communication history with our support team

Automatically Collected Information

We automatically collect certain information about your device and usage:

• IP address and geolocation data
• Browser type and version
• Operating system information
• Usage patterns and preferences

How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our services
• Processing payments and transactions
• Sending important service updates and notifications
• Providing customer support
• Improving our services and user experience
• Preventing fraud and ensuring security
• Complying with legal obligations

Information Sharing

We may share your information only in the following limited circumstances:

• With trusted service providers who help us operate our platform
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with a business transfer or merger

Third-Party Services

We use reputable third-party payment processors and security services. These providers have their own privacy policies and security measures.

Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Limited access to personal information
• Regular security audits and monitoring
• Secure payment processing through certified providers

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain uses of your data
• Withdrawal: Withdraw consent for data processing

To exercise these rights, contact us at privacy@creatorchat.org

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve site functionality and performance
• Provide personalized content

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will remove your personal information within 30 days, except where required by law to retain certain records.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will post the updated policy on this page
• We will update the "Last Updated" date
• For significant changes, we will notify you via email
• Continued use constitutes acceptance of changes

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@creatorchat.org
Support: Visit our Support Center
Response Time: We respond within 48 hours